GLP-1 Strong support
Need help with GLP-1 Strong, the large-print medicines, protein and strength app for people on a GLP-1, from Vital Fill LLC? Write to us at admin@vital-fill.com. We answer within 2 business days. Please do not put health details in your email.
GLP-1 Strong
A large-print app for people over 65 who take a GLP-1 medicine, and for the family who help them. Keep track of your medicines and reminders, reach your protein goal, do short strength sessions at home, and make a one-page report for your doctor. No ads. No tracking. Your health information stays on your phone.
For iPhone. Free to start, with an optional Premium subscription.
Contact us
Email: admin@vital-fill.com
Vital Fill LLC, West Lebanon, New Hampshire
We answer within 2 business days. When you write, tell us your iPhone model, your iOS version (Settings, General, About) and what you saw on the screen. Please do not include medicine names, weights or other health details.
This app is not for emergencies and does not monitor you in real time. If you think you are having an emergency, call 911. For medical questions, call your doctor.
Common questions
How do I cancel Premium?
On your iPhone, open Settings, tap your name, tap Subscriptions, choose GLP-1 Strong, and tap Cancel. You can also tap "Open my subscriptions" on the Premium screen in the app. Cancel at least 24 hours before the end of the period to avoid the next charge. Deleting the app does not cancel it.
How do I restore my purchase on a new phone?
Open the Premium screen and tap "Restore purchases". Use the same Apple ID you paid with.
Can a family member pay for me?
Yes. The yearly plan works with Apple Family Sharing, so an adult child can pay and share it with a parent.
I changed phones. Where is my data?
Your information is saved only on your phone and is not copied to us, so it does not move to a new phone by itself. Before you switch, open Settings, then "Your data", then "Export my data", and keep the file.
How do I delete my data?
Reminders are not showing.
Open the iPhone Settings app, tap Notifications, tap GLP-1 Strong, and turn Allow Notifications on. Also check that Focus or Do Not Disturb is not on.
How do I scan a pill bottle label?
On the Add a medication screen, tap "Scan the label" and point the camera at the printed label. The app reads the text on your phone and fills in the form. No photo is saved or sent. Always check the name, strength and directions against your bottle before you save.
How do I connect Apple Health?
Open Settings from the Today tab and choose Apple Health. The app only reads weight, steps and walking speed. This stays on your phone. You can turn it off at any time in the iPhone Settings app under Health, then Data Access.
Can I hide my weight?
Yes. In Settings you can turn weight off, and it is left out of the app and the doctor report.
How do I make a report for my doctor?
Open the Progress tab and tap "Make a doctor report". The app makes a one-page PDF you can show or send. Free accounts can make one a month.
Does the app tell me how much medicine to take?
No. The app only records what you enter. Ask your doctor or pharmacist about doses, missed doses and side effects.
I was charged but Premium is not on.
Tap "Restore purchases" on the Premium screen. For refunds, go to reportaproblem.apple.com. Apple handles all payments and refunds.
The text is too small or too big.
In the app, open Settings from the Today tab and choose Large, Larger or Largest. The app also follows your iPhone's text size.